1. Information We Collect

Information You Give Us Directly

When you fill out a quote request, inquiry form, or contact us by phone, email, or text, we may collect:

• Your name
• Email address and phone number
• The address or location of the property where work is being considered
• Project details such as scope, budget, timeline, photos, measurements, or other information you choose to provide
• Any additional information included in your message

Information Collected Automatically

When you visit our website, we may automatically collect limited technical information including your IP address, browser type, device type, pages viewed, and the date and time of your visit.
This information helps us improve website security and understand how visitors use our site.

2. How We Use Your Information

We use your personal information to:

• Respond to your inquiries and prepare quotes or estimates
• Schedule site visits and consultations
• Communicate regarding your project and appointments
• Provide, manage, and invoice our contracting services
• Maintain records for warranty, legal, and business purposes
• Improve our website and services
• Comply with legal and regulatory obligations

We do not use your information for purposes unrelated to the
services you requested without your consent.

3. Consent & Communications

By submitting an inquiry, you consent to us contacting you using the information you provide. You may withdraw your consent at any time, subject to legal and contractual obligations. In accordance with Canada’s Anti-Spam Legislation (CASL), we will only send promotional communications when you have provided consent, and every marketing email will include an unsubscribe option.

4. When We Share Your Information

We never sell, rent, or trade your personal information. We may share information only when necessary:

• With subcontractors and suppliers required for your project
• With trusted service providers such as hosting, scheduling, accounting, or email providers
• When required by applicable law or legal process
• During a business sale, merger, or reorganization with appropriate safeguards

5. Cookies & Analytics

Our website may use cookies and similar technologies to improve functionality and understand visitor behavior. You can disable cookies in your browser settings, although some features may not function correctly.

6. How Long We Keep Your Information

We retain personal information only as long as necessary for the purposes described in this policy or as required by law. When the information is no longer needed, it is securely deleted, destroyed, or anonymized.

7. How We Protect Your Information

We use reasonable physical, organizational, and technical safeguards to protect your personal information from unauthorized access, disclosure, loss, theft, or misuse. While no security system is completely secure, we take appropriate steps to protect your information.

8. Your Rights

Under PIPEDA, you have the right to:

• Request access to your personal information
• Request corrections to inaccurate or incomplete information
• Withdraw consent where applicable
• Ask questions or submit complaints about how your information is handled

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

10. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children. If such information has been provided, please contact us so it can be removed.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page along with the updated effective date.